If you work with people, this workshop is for you!

Today, we communicate with a broad mix of people and personalities. Most of the people we deal with are pleasant, cooperative, and appreciative of our services. A certain percentage of people, however, can be demanding, angry, irrational, and sometimes downright scary. It is in these circumstances that people skills such as negotiation, Conflict Resolutionand  Communication Skills are especially important.

These individuals, the difficult people, require special attention, skills, and strategies. This unique Conflict Resolution – People Skills workshop provides training to help you develop the organizational, verbal, emotional, and physical interpersonal skills we all need to turn conflict into cooperation. The skills you will learn from this workshop will help you  successfully deal with the most challenging types of individuals and situations.

“The goal of our “Dealing with Difficult People” workshop is to teach you how to “be your best” in the face of challenging situations.”

The focus of this workshop is on the dynamics of interpersonal interactions. It’s unique, hands on training emphasis goes to the heart of addressing a topic that concerns every employee or manager – in every workplace – everywhere! Learn how to manage tough situations and navigate challenging interactions.

Further, when requested, we provide expert training in realistic and practical physical self-defense skills.

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Making the workplace safe and sane.